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This policy explains exactly what account and transaction data bet1x collects, how we use it, and what choices you have. It applies to every account holder in Pakistan where access is permitted under local law — including activity linked to JazzCash, Easypaisa and Debit Card transactions.
When you open an account, we collect the details you submit during registration — name, contact information and login credentials. When you make a deposit or withdrawal using Easypaisa or a Debit Card, we record the transaction reference, amount and method so your wallet history stays accurate. We do not store full payment card numbers on our servers; payment processors handle that data under their own security standards. We also collect device and session data — browser type, IP address, session duration — to keep your account secure and to help us detect unusual login patterns. This is not used for advertising profiling. Cookie data is collected when you browse the site; you can manage cookie preferences through your browser settings. We retain account records for as long as your account remains open and for any additional period required under applicable law. When you close your account, we follow a structured deletion schedule described in the rights section below. Access to this data is restricted internally to staff who need it for account support, fraud review or legal compliance — it is not sold to third parties.
Transaction references linked to your Easypaisa deposits are stored in your account wallet history. We hold these to reconcile your balance and respond to any payment disputes you raise through support.
Debit Card payment data is handled via our payment processor. We store only the transaction ID and status — not the full card number — so your account ledger reflects completed and pending payments accurately.
IP address and device session data are logged to flag irregular access patterns. This helps us protect your account when a login attempt comes from an unrecognised location or device.
Cookies support session continuity — so your lobby position is preserved when you switch between networks. Non-essential cookies can be turned off in browser settings without affecting your core account functions.
Not every part of your experience falls under a single policy document. This section sets out clearly what this privacy policy covers, what sits outside it, and where the boundary lies — so you know exactly which rules apply to which part of your account.
This policy covers all data collected when you create, access or recover your account — including login credentials, session tokens and the security checks linked to Pakistan Secure Login 510. Any data generated during account authentication falls within scope.
Deposit and withdrawal records for Easypaisa and Debit Card payments are in scope. We record transaction status and method against your account. The payment processor's own terms govern how card or wallet credentials are stored at their end.
Game session data — such as rounds played in Baccarat Night Room or Bet On Crash — is logged for account history and dispute resolution. Provider-level data held by PG Soft, Microgaming or Spadegaming is governed by their own policies, not ours.
Links to third-party sites, external payment gateways and analytics services are outside the scope of this policy. Once you leave the bet1x domain or hand data to a third-party processor, their privacy terms apply. We do not control how those services handle your data.
You have real, actionable choices under this policy — not just a list of abstract rights. If you want to see what data we hold against your account, log in and check your account dashboard; your transaction history, linked payment methods and session records are visible there. Need to correct a detail — such as a phone number linked to your Easypaisa wallet — you can update it directly in account settings, or contact support if the field is locked pending verification. If you believe we hold data that is inaccurate or should no longer be retained, raise a data request through our support channel. We will confirm receipt and respond within the timeframe required under applicable law in your region. Closing your account triggers our data retention schedule; we delete or anonymise personal records once the legally required retention window closes. Where data is held purely for fraud prevention or legal compliance, we will explain that reason when we respond to your request.
Log in to your account dashboard to see transaction history, linked payment methods and active session data. This is the fastest route to checking what we hold without contacting support.
Update contact information, linked wallet numbers or login credentials through account settings. If a field is locked — for example during an active Easypaisa verification — contact support to complete the change.
Send a written request to our support contact to ask what data we hold, request a correction or ask for deletion. We confirm receipt and respond within the period required by applicable law.
Closing your account starts our structured deletion schedule. Personal data not required for legal or fraud-prevention purposes is deleted or anonymised once the mandatory retention window ends.
If you have a question about this policy, a data correction request or a concern about how your information is handled, use one of the contact paths below. For urgent account security concerns — such as a suspected unauthorised login — use live chat so our team can act without delay.
The quickest route for account-level privacy questions. Open the chat icon from any page after login. Our support team can verify your identity and discuss your data in real time.
For formal data requests — review, correction or deletion — send an email through the contact form in your account settings. Written requests allow us to log your query and respond within the required timeframe.
Many privacy actions do not need a support ticket. Your account dashboard shows your active payment methods, session history and linked wallet details — check there first before raising a formal request.
Data security at bet1x is applied at the account level, not just at the network perimeter. Here is how the key areas of data handling work in practice, and who to contact when something needs to change.
Session cookies keep your account position live when you switch between mobile networks. Analytical cookies that are not essential to account function can be disabled through your browser. Disabling them does not interrupt your wallet or payment history.
Account records are retained while your account is active and for any period required under applicable law. When the retention window closes, personal data is deleted or anonymised. We will tell you the applicable window if you ask us directly.
Internal access to account data is limited to staff roles that require it — account support, fraud review and legal compliance. Data is not shared with marketing partners or sold to third parties. Easypaisa and Debit Card transaction references are accessed only for wallet reconciliation and dispute handling.
If we update this policy in a way that affects your rights, we will notify you through your registered contact before the change takes effect. The current version is always accessible from the footer of every page. You can also request a copy through support.
Below are the questions we hear most often about how bet1x handles account data. If your question is not answered here, reach out through live chat or the email request route described in the contact section above.
We collect the details you enter during registration — name, email address, phone number and login credentials. If you deposit using Easypaisa or a Debit Card, we record the transaction reference and method against your account. We do not store full card numbers; those remain with the payment processor.
Yes. Log in to your account dashboard to view your transaction history, linked payment methods and session records. If you want a more complete picture of everything we hold, send a formal data access request through the email contact route and we will respond within the legally required period.
Go to account settings and update the contact field directly. If the field is locked — for example because an Easypaisa verification is pending — contact live chat support. They can verify your identity and complete the correction. Do not leave incorrect wallet details in place, as they affect deposit and withdrawal routing.
We do not sell your personal data. We share transaction references with payment processors — such as the Easypaisa or Debit Card gateway — only to the extent needed to process your payment. We may share data with legal or regulatory authorities where required by applicable law in your region.
Closing your account starts our structured deletion schedule. Data not needed for legal compliance or fraud prevention is deleted or anonymised once the mandatory retention window ends. We will confirm the applicable window when you submit a closure request through support.
Session cookies keep your lobby position and wallet state live when you move between networks. Analytical cookies — which are not essential to account function — can be turned off through your browser settings. Turning off non-essential cookies does not affect your account login, payment history or wallet balance.